Fanhaw provides a 1-year warranty. If you're unsure how to contact us, please refer to the video in the image.The bottles are dishwasher safe, except for the lid. Please hand wash the lidThe chug lids feature a dust-prevent cover to keep the spout cleanThe bottle is constructed from food-grade 18/8 stainless steel, ensuring it is 100% BPA-free, odor-free, and toxin-freeDouble wall insulation ensures that drinks stay cold for up to 24 hours